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Empenhamento organizacional nos trabalhadores temporários; Organisational commitment among temporary workers

Oliveira, Eduardo André da Silva
Fonte: Universidade do Minho Publicador: Universidade do Minho
Tipo: Dissertação de Mestrado
Publicado em 29/06/2009 POR
Relevância na Pesquisa
46.66%
Dissertação de mestrado em Gestão de Recursos Humanos; O estudo do empenhamento organizacional tem concitado o interesse de académicos e profissionais da gestão de recursos humanos. Segundo Swailes (2000), torna-se difícil encontrar na literatura organizacional dos últimos trinta anos, um tópico que tenha atraído tanta atenção como o empenhamento. Aos práticos, interessa a sua compreensão para instilar e manter uma cultura de empenhamento na organização. Este interesse recrudesce com a flexibilização do mercado de trabalho e consequentemente das relações entre empregadores e empregados. A incerteza que as organizações enfrentam torna difícil, se não impossível, garantir um emprego para toda a vida – algo que anteriormente estava implícito no contrato psicológico entre organizações e colaboradores e que ajudava a fomentar um maior empenhamento por parte destes. Subjugadas aos imperativos da competitividade global, as organizações têm vindo a adoptar novas formas de trabalho. A contratação de trabalhadores temporários é um dos exemplos que concretiza essa estratégia numa óptica de obtenção de vantagem competitiva sobre as organizações que não o fazem. Assim, nas organizações contemporâneas...

Training as a promoter of employability and implications to temporary workers exhaustion : the moderating role of the stepping-stone motive

Cruz, Raquel Beirão da
Fonte: Universidade de Lisboa Publicador: Universidade de Lisboa
Tipo: Dissertação de Mestrado
Publicado em //2012 ENG
Relevância na Pesquisa
46.43%
Tese de mestrado, Psicologia (Psicologia dos Recursos Humanos, do Trabalho e das Organizações), Universidade de Lisboa, Faculdade de Psicologia, 2012; O presente estudo pretende explorar o efeito da formação, enquanto promotora de empregabilidade, na experiência de exaustão numa amostra de trabalhadores temporários de sete agências de trabalho temporário (N = 1325). Mais concretamente, pretende-se investigar a relação da formação, enquanto promotora de empregabilidade, com a exaustão, analisando o papel moderador da motivação para obter um trabalho permanente nesta relação. O número de trabalhadores temporários tem aumentado nos últimos anos, acompanhando as necessidades de flexibilidade das empresas. No entanto, ainda existe pouca literatura sobre estes trabalhadores e as melhores práticas para a sua gestão. Embora cada vez mais se desenvolvam pesquisas sobre esta temática, ainda é necessário percorrer um longo caminho para chegar a conclusões importantes sobre o seu bem-estar e saúde. Uma vez que estes trabalhadores são, normalmente, expostos a condições menos favoráveis, não tendo acesso às tarefas mais motivantes, às melhores condições de trabalho ou a formação, tendem a experienciar maiores níveis de stress comparativamente aos trabalhadores permanentes. Assim...

A precariedade e as atitudes face ao trabalho e emprego: o efeito dos vínculos contratuais

Sousa, Cátia Andreia Vera Veríssimo de
Fonte: Instituto Universitário de Lisboa Publicador: Instituto Universitário de Lisboa
Tipo: Dissertação de Mestrado
Publicado em //2010 POR
Relevância na Pesquisa
46.6%
Mestrado em Ciências do Trabalho e Relações Laborais; A proliferação dos contratos precários ou atípicos e a consequente perda de estabilidade e segurança dos postos de trabalho tem levantado questões ao nível organizacional, nomeadamente nas diferenças de atitude face ao trabalho entre trabalhadores efectivos e “precários”. Tendo como base uma amostra constituída por 150 trabalhadores de um Call Center, entre os quais 78 trabalhadores com contrato sem termo, 38 com contrato a termo e 32 com contrato de trabalho temporário, o principal objectivo deste estudo é analisar e comparar a influência que os diferentes tipos de contrato exercem sobre as atitudes face ao trabalho, nomeadamente a satisfação, a motivação e a ligação trabalhador – organização. Os resultados demonstram que, contrariamente ao que a literatura tem vindo a defender os trabalhadores efectivos não se encontram mais satisfeitos ou motivados quando comparados com os contratados a termo, deixando adivinhar uma certa letargia neste sector contratual. Com efeito, apesar da precariedade do seu vínculo, são os trabalhadores a termo que demonstram atitudes mais positivas face ao trabalho. Finalmente, o grupo que apresenta atitudes mais negativas face ao trabalho é o dos trabalhadores temporários...

Sa??de do trabalhador e risco no ambiente de trabalho: conhecimento dos trabalhadores portu??rios avulsos (TPA???s) do porto do Rio Grande - RS.

Soares, Jorgana Fernanda de Souza
Fonte: Universidade Federal do Rio Grande Publicador: Universidade Federal do Rio Grande
Tipo: Dissertação de Mestrado
POR
Relevância na Pesquisa
46.47%
Disserta????o(mestrado) - Universidade Federal do Rio Grande, Programa de P??s-Gradua????o em Enfermagem, Escola de Enfermagem, 2006.; Esse trabalho est?? enfocado nos trabalhadores portu??rios avulsos (TPA??s) e inclu??do na linha de pesquisa ???Organiza????o do Trabalho da Enfermagem/Sa??de???, do Programa de P??sgradua????o em Enfermagem da Funda????o Universidade Federal do Rio Grande (FURG) na vertente ???Sa??de Ecossist??mica e Trabalho??? do Laborat??rio de Estudos de Processos Socioambientais e Produ????o Coletiva de Sa??de(LAMSA), inserido no macroprojeto de pesquisa intitulado Sa??de do trabalhador e conhecimento sobre situa????es de risco: um estudo com trabalhadores portu??rios avulsos no munic??pio do Rio Grande-RS financiado pelo CNPq. Teve como objetivo geral identificar o conhecimento dos TPA???s sobre risco ?? sa??de no ambiente de trabalho. A presente pesquisa ?? de cunho quantitativo, de car??ter explorat??rio e anal??tico do tipo transversal. A amostra da pesquisa foi de 306 TPA???s que atuam no Porto do Rio Grande. A entrada de dados foi realizada no programa EPINFO 6.0, sendo traduzido para o software Statistic?? 6.0. Os dados das quest??es de escala nominal, foram apresentados atrav??s da distribui????o de freq????ncia e analisados estatisticamente atrav??s do teste Quiquadrado de Pearson e os das quest??es em escala cont??nua foram apresentados atrav??s do c??lculo da m??dia e coeficiente de varia????o e estes foram analisados estatisticamente atrav??s da an??lise de vari??ncia e Teste t de student. Para a an??lise dos dados utilizou-se abordagem qualitativa do tipo sociohist??rica e observa????o espont??nea no sentido de contextualiza????o e explica????o do fen??meno. O projeto foi aprovado pelo Comit?? de ??tica na Pesquisa em Sa??de da FURG...

Os assalariados rurais urbanizados: sobre o fenômeno urbano e os trabalhadores rurais na alta modernidade – Goianésia, Goiás; The rural workers urbanized: about urban phenomenon and rural workers in high modernity - Goianésia, Goiás

Xavier, Glauber Lopes
Fonte: Universidade Federal de Goiás; Brasil; UFG; Programa de Pós-graduação em Sociologia (FCS); Faculdade de Ciências Sociais - FCS (RG) Publicador: Universidade Federal de Goiás; Brasil; UFG; Programa de Pós-graduação em Sociologia (FCS); Faculdade de Ciências Sociais - FCS (RG)
Tipo: Tese de Doutorado Formato: application/pdf
POR
Relevância na Pesquisa
46.27%
In recent years, the conditions of reproduction of labor power and social relations of rural proletarians have undergone substantial transformations, whose cause it is the urban phenomenon that is wrapped in the everyday life of these workers. Ongoing changes have engendered, in turn, a modus vivendi that hitherto had not unprecedented in Brazil, which confirms the emergence of a new category of rural workers, rural workers urbanized. To understand it, however, it is urgent to consider this modus vivendi based on the concept of social space, initiated by the dialectic between instances physical, social and mental arvoradas the city in high modernity. Regarding the social space, the study of rural workers urbanized unveils a reproduction of social relations distinct from that configured the daily life of rural workers of years before this new century. Demarcate this change new ways of acting, feeling and thinking these guys, emerging, so a new relationship between man and space, man-object, as well as among men themselves, develop into new representations and their corollaries. It considers that these changes constitute the high modernity, sometimes called late modernity or post-modernity, which deals with the cultural logic of an advanced stage of development of the productive forces. In this sense...

Protecting Temporary Workers : Migrant Welfare Funds from Developing Countries

Ruiz, Neil G.; Rannveig, Dovelyn Agunias
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Relevância na Pesquisa
56.39%
This brief provides an overview and lessons on how countries of origin governments can play a major role in protecting their migrants abroad through migrant welfare funds. It draws from a study by the Migration Policy Institute, on the Philippine Overseas Workers Welfare Administration (OWWA), a US$172 million government-operated welfare fund that is funded by a mandatory US$25 membership fee for departing Overseas Filipino Workers (OFWs). The Philippine experience shows that a welfare fund has to: (1) find the right balance of services; (2) create meaningful partnerships; (3) build accountability with its members; and (4) actively involve destination countries.

Export Shocks and the Volatility of Returns to Schooling : Evidence from Twelve Latin American Economies

Lederman, Daniel; Rojas, Diego
Fonte: World Bank Group, Washington, DC Publicador: World Bank Group, Washington, DC
EN_US
Relevância na Pesquisa
46.41%
This paper builds on previous studies to uncover evidence suggesting that cyclical fluctuations in returns to schooling are determined by fluctuations in foreign demand, which tend to be positively correlated with returns to schooling. The effect of export fluctuations (driven by changes in foreign demand) seems to be attenuated by labor market rigidities, such as constraints on employers to hire temporary workers on an hourly basis. This evidence suggests that countries that have flexible labor markets and experience volatility in their external demand might also experience volatility in returns to schooling. The paper discusses why this might be a concern for developing countries.

Labor Market Regulations and Outcomes in Sweden

Ulku, Hulya; Muzi, Silvia
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Trabalho em Andamento
EN_US
Relevância na Pesquisa
46.63%
This paper analyzes recent trends in Swedens labor market regulations in relation to comparator economies and examines the relationship between labor market regulations and outcomes. The paper finds that the Swedish labor market responded more rapidly to the recent global financial crisis than the majority of the European Union economies, which helped Sweden to recover quickly. Swedens hiring regulations are more flexible than those of many comparator economies, however, fixed-term contracts of short duration might have adverse consequences for the economy. In addition, Swedens regulations on work during the weekly holidays and mandatory paid annual leave are stricter than those of the majority of comparator economies. Moreover, among the economies of the Organisation for Economic Co-operation and Development, Sweden has one of the largest differences in employment protection between permanent and temporary employees, which could lead to a segmented labor market, where insiders enjoy high job security and outsiders are largely marginalized. This could be cause for concern...

Leiharbeit in Deutschland und Japan. Ein interkultureller Vergleich einer atypischen Beschäftigungsform; Temporary Agency Employment in Germany and Japan. An Intercultural Comparison of an Atypical Form of Employment

Hennings, Matthias
Fonte: Universidade de Tubinga Publicador: Universidade de Tubinga
Tipo: Dissertação
DE_DE
Relevância na Pesquisa
46.69%
Seit der weltweiten Finanz- und Wirtschaftskrise 2008/2009, in der Tausende Leiharbeiter in kürzester Zeit ihre Jobs verloren, ist Leiharbeit zu einem gesellschaftspolitischen Thema geworden über das breit diskutiert und heftig debattiert wird. Während Leiharbeit einerseits das Flexibilitätspotential der Betriebe erweitert, gilt diese Beschäftigungsform andererseits als risikoreicher und minderwertiger als ein Normalarbeitsverhältnis. Die folgende Dissertation untersucht, in wie weit diese Aussage für Deutschland und Japan zutrifft. Dazu wird verglichen, wie Leiharbeit in beiden Ländern genutzt und geregelt wird, welche Chancen und Risiken dadurch für Leiharbeiter entstehen und welche strukturellen Unterschiede es zwischen deutschen und japanischen Leiharbeitern gibt. Die zentrale Fragestellung dabei ist, wie Leiharbeit von den Betroffenen in unterschiedlichen kulturellen Kontexten wahrgenommen wird. Dazu wurden in einer Fallstudie bei einem großen Fahrzeughersteller in Deutschland und Japan über 100 Leiharbeiter befragt und die Ergebnisse statistisch ausgewertet. Die Untersuchung zeigt, dass diese Beschäftigungsform, entgegen dem Bild in den Medien, von Leiharbeitern in Deutschland weitaus positiver wahrgenommen wird, während japanische Leiharbeiter...

How temporary is temporary employment in Spain?

Alba, Alfonso
Fonte: Universidade Carlos III de Madrid Publicador: Universidade Carlos III de Madrid
Tipo: Trabalho em Andamento Formato: application/pdf
Publicado em /02/1997 ENG
Relevância na Pesquisa
46.6%
We use the Spanish Labor Force Survey (EPA) for the period 1987-1996 to study trends, characteristics, and labor force transitions of temporary workers. These are workers who hold fixed-term contracts, which the Spanish labor law distinguishes from indefinite contracts. Since the EPA questionnaire allows us to identify permanent from temporary workers, we are able to compare their characteristics. More importantly, we can use matched fIles from the same data source to analyze transitions from temporary to permanent employment. The aim is to test the extent to which temporary workers tend to be trapped in temporary employment relationships. Indeed, we fmd some evidence of this.

Balancing Flexibility and Worker Protection; Understanding Labor Market Duality in Poland

World Bank Group
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Report; Economic & Sector Work; Economic & Sector Work :: Other Social Protection Study
ENGLISH; EN_US
Relevância na Pesquisa
36.74%
This paper analyzes the legal and actual gaps in working conditions and returns between permanent and temporary contracts, with a focus on civil law contracts, which are at the center of the debate on widening labor market duality in Poland. We find that net employment creation in recent years occurred largely through involuntary temporary contracts, especially among the low-skilled and young people. Even accounting for workers heterogeneity, we find a persistent wage gap between permanent and temporary contracts, and limited mobility across contract typologies. Insights from qualitative evidence suggest that narrowing duality without hurting the most vulnerable workers will require a reduction in administrative burdens and implicit costs associated with permanent labor contracts, while eliminating firms’ incentives to strictly prefer temporary contracts.

Do Temporary Contracts Affect TFP? Evidence from Spanish Manufacturing Firms

Dolado, Juan José; Stucchi, Rodolfo
Fonte: IZA-Institute for the Study of Labor Publicador: IZA-Institute for the Study of Labor
Tipo: Trabalho em Andamento Formato: text/html
Publicado em /11/2008 ENG
Relevância na Pesquisa
46.16%
This paper evaluates the impact of the widespread use of fixed-term contracts in Spain on firms’ TFP, via its effect on workers’ effort. We propose a simple analytical framework showing that, under plausible conditions, workers’ effort depends positively on their perception (for given level of effort) about firms’ willingness to convert fixed-term contracts into permanent ones. We test this implication using manufacturing firm level data from 1991 to 2005 by means of nonparametric tests of stochastic dominance and parametric multivariate regression approaches. Our main findings are that high conversion rates increase firm’s productivity while high shares of temporary contracts decrease it. Both effects are quantitatively relevant.

Does dual employment protection affect TFP? Evidence from Spanish manufacturing firms

Dolado, Juan José; Ortigueira, Salvador; Stucchi, Rodolfo
Fonte: Universidade Carlos III de Madrid Publicador: Universidade Carlos III de Madrid
Tipo: info:eu-repo/semantics/draft; info:eu-repo/semantics/workingPaper Formato: application/pdf
Publicado em /12/2011 ENG
Relevância na Pesquisa
46.31%
This paper analyzes the effect of having a large gap in firing costs between permanent and temporary workers in a dual labour market on TFP development at the firm level. We propose a simple model showing that, under plausible conditions, both temporary workers’ effort and firms’ temp-to-perm conversion rates decrease when that gap increases. We test this implication by means of a panel of Spanish manufacturing firms from 1991 to 2005, using as natural experiments some labour market reforms entailing substantial changes in this gap. Our main empirical finding is that reforms leading to a lower gap enhanced conversion rates, which in turn increased firms’ TFP, and conversely for reforms that increased the gap.

Let Workers Move : Using Bilateral Labor Agreements to Increase Trade in Services

Sáez, Sebastián
Fonte: Washington, DC: World Bank Publicador: Washington, DC: World Bank
Tipo: Publications & Research :: Publication; Publications & Research :: Publication
ENGLISH; EN_US
Relevância na Pesquisa
46.76%
Unlike the movement of capital, the movement of labor across countries remains highly restricted-despite the huge global returns to international labor mobility. According to one estimate, allowing the temporary migration of skilled and unskilled workers equivalent to 3 percent of the workforces of the world's developed countries would increase global welfare by more than US$156 billion a year. The objective of this book is to identify and discuss possible options for increasing services trade through the temporary movement of people, as a complement, not a substitute, to what can be achieved at the World Trade Organization (WTO), regional, and bilateral levels through trade agreement. Bilateral labor agreements (BLAs) could play a complementary role provided they are designed with the aim of promoting services trade through the temporary movement of people and fulfill specific requirements, including requirements that ensure temporariness. In general, such agreements have not been designed to promote trade in services; they have traditionally been tailored to facilitate or manage labor migration flows. The book is divided into two parts. Chapters one to three assess what has been achieved so far in trade agreements in terms of the temporary movement of services providers. They also discuss the pros and cons of using BLAs as possible channels for the expansion of trade in services. Chapter's four to eight use case studies to examine the viability and performance of BLAs as a complement to other efforts to liberalize the temporary movement of people. They are based on the experiences of sending and receiving countries in Europe...

China's 2008 Labor Contract Law : Implementation and Implications for China's Workers

Gallagher, Mary; Giles, John; Park, Albert; Wang, Meiyan
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Publications & Research :: Policy Research Working Paper; Publications & Research
ENGLISH; EN_US
Relevância na Pesquisa
46.46%
This paper presents empirical evidence from household and firm survey data collected during 2009-2010 on the implementation of the 2008 Labor Contract Law and its effects on China's workers. The government and local labor bureaus have made substantial efforts to enforce the provisions of the new law, which has likely contributed to reversing a trend toward increasing informalization of the urban labor market. Enforcement of the law, however, varies substantially across cities. The paper analyzes the determinants of worker satisfaction with the enforcement of the law, the propensity of workers to have a labor contract, workers' awareness of the content of the law, and their likelihood of initiating disputes. The paper finds that all of these factors are highly correlated with the level of education, especially for migrants. Although higher labor costs may have had a negative impact on manufacturing employment growth, this has not led to an overall increase in aggregate unemployment or prevented the rapid growth of real wages. Less progress has been made in increasing social insurance coverage...

The Place Premium : Wage Differences for Identical Workers across the US Border

Clemens, Michael A.; Montenegro, Claudio E.; Pritchett, Lant
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Publications & Research :: Policy Research Working Paper; Publications & Research
ENGLISH
Relevância na Pesquisa
46.51%
This paper compares the wages of workers inside the United States to the wages of observably identical workers outside the United States-controlling for country of birth, country of education, years of education, work experience, sex, and rural-urban residence. This is made possible by new and uniquely rich microdata on the wages of over two million individual formal-sector wage-earners in 43 countries. The paper then uses five independent methods to correct these estimates for unobserved differences and introduces a selection model to estimate how migrants' wage gains depend on their position in the distribution of unobserved wage determinants. Following all adjustments for selectivity and compensating differentials, the authors estimate that the wages of a Bolivian worker of equal intrinsic productivity, willing to move, would be higher by a factor of 2.7 solely by working in the United States. While this is the median, this ratio is as high as 8.4 (for Nigeria). The paper documents that (1) for many countries...

Amazon the rural shopping center—from a temporary business model to a spatial impact: a backstage landscape

Pfanzelt, Alexander
Fonte: Edições Universitárias Lusófonas Publicador: Edições Universitárias Lusófonas
Tipo: Artigo de Revista Científica
ENG
Relevância na Pesquisa
46.31%
The distribution of goods in the world of Amazon is well known through their “1 click-order”. The reason, why more and more shops in this areas shut down. The today's market square is virtual and only one click away. Delivered the next day by DHL or UPS. This project will focus on a side effect of this system. In november and december 2012 during Christmas shopping the distribution centers have to be enormously enlarged with labor. For the hub in Graben around 3500 extra workers are needed for a period of 6 weeks. All of them are temporary workers, mostly students from all over the world, which come to Germany during this time. With this research the side effect of the organization system of a logistic hub will be shown. The transfer of people will be mapped and the impact on the rural places will be shown. They create a new type of landscape, called backstage landscape.

Mobility, Scarring and Job Quality in Indonesia’s Labor Market

Naidoo, Darian; Packard, Truman; Auwalin, Ilmiawan
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Working Paper; Publications & Research :: Policy Research Working Paper; Publications & Research
ENGLISH; EN_US
Relevância na Pesquisa
36.63%
This paper investigates the occupational mobility and job quality of young people in Indonesia and relates this to the concept of “scarring.” The concept of labor market scarring in this paper is the occurrence of low or zero returns to certain types of work (for example, self-employment). Scarring is expected to occur whenever an individual spends periods working in occupations in which their human capital is either stagnant or deteriorating. Fixed effects estimations using panel data from the Indonesian Family Life Survey reveal that a period in self-employment is associated with negative returns for youth (about 3 to 4 percent per year penalty), but not for older adults. In addition, there are clear patterns of persistence in self-employment over time with few individuals progressing from petty self-employment to businesses with permanent workers.

Saúde de famílias do Movimento dos Trabalhadores Sem Terra e de bóias-frias, Brasil, 2005; Salud de familias del Movimiento de Trabajadores Sin Tierra y de trabajadores rurales "jornaleros", Brasil, 2005; Health of families from the Landless Workers' Movement and temporary rural workers, Brazil, 2005

Carneiro, Fernando Ferreira; Tambellini, Anamaria Testa; Silva, José Ailton da; Haddad, João Paulo Amaral; Búrigo, André Campos; Sá, Waltency Roque de; Viana, Francisco Cecílio; Bertolini, Valéria Andrade
Fonte: Universidade de São Paulo. Faculdade de Saúde Pública Publicador: Universidade de São Paulo. Faculdade de Saúde Pública
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; ; ; ; ; Formato: application/pdf; application/pdf
Publicado em 01/08/2008 POR; ENG
Relevância na Pesquisa
36.69%
OBJETIVO: Avaliar as condições de saúde de famílias ligadas ao Movimento dos Trabalhadores Rurais Sem Terra e de bóias-frias. MÉTODOS: Realizou-se estudo comparativo de três populações: assentamento e acampamento do Movimento dos Trabalhadores Rurais Sem Terra, e famílias de bóias-frias, em Unaí, MG, em 2005. Foram coletados os dados referentes às características sociodemográficas e familiares por meio de questionários aplicados a 202 famílias, e realizadas observação estruturada e discussões em grupo. Realizou-se a análise fatorial discriminante para se verificar diferenças entre as comunidades. RESULTADOS: As três comunidades apresentaram uma média de 89%, caracterizando-se como grupos distintos e reforçando a hipótese de que são realmente diferentes entre si em termos de suas condições de vida e saúde. Os trabalhadores bóias-frias apresentaram um alto índice de insegurança alimentar (39,5%), quase o dobro da proporção entre as famílias acampadas e quatro vezes mais que as assentadas. Com uma renda variável e baixa, os bóias-frias estavam mais expostos aos agrotóxicos se comparados aos assentados e acampados. A produção animal desenvolvida por todas as famílias assentadas foi uma característica marcante...

How are the temporary workers? Quality of life and burn-out in a call center temporary employment in Italy: a pilot observational study

Mannocci,Alice; Natali,Alessio; Colamesta,Vittoria; Boccia,Antonio; La Torre,Giuseppe
Fonte: Istituto Superiore di Sanità Publicador: Istituto Superiore di Sanità
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/06/2014 EN
Relevância na Pesquisa
56.52%
OBJECTIVES. The aim of this study was to quantify the level of health related quality of life and burnout in a call centers sample of precarious workers. METHODS. An observational study was carried out in Italy. A self-reported anonymous questionnaire was administered to temporary workers in order to estimate burn-out and quality of life levels. RESULTS. 227 questionnaires were collected. 78% of the sample was female and the mean age was 35.48 years (SD = 9.91). Among the participants, 40% were smokers, 42% regularly drinkers, 65% changed the body weight (more than 5 kg, in 1 year). The mental component score (MCS) was significantly better in subject that have a regularly life style, for example in those no change their body weight (p = 0.001), sleep more than 7 hours (p = 0.018) and followed a diet (p = 0.035). The DP (depersonalization) is significant higher in former smokers (p = 0.031), in underweight subjects (p = 0.025) and in the group that have a precarious employment of over 2 years (p = 0.013). CONCLUSIONS. This investigation shows that in this particular category of atypical workers depressive symptoms and quality of life were lower than the general population. It is important to underline that the interpretation of the results is limited partly by the observational character of the study.