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O desafio da integração da sustentabilidade no sistema de mensuração de desempenho corporativo: contribuições de um estudo bibliométrico e estudos de casos.; The challenge of integrating sustainability into corporate performance measurement system: contributions of a bibliometric study and case studies.

Morioka, Sandra Naomi
Fonte: Biblioteca Digitais de Teses e Dissertações da USP Publicador: Biblioteca Digitais de Teses e Dissertações da USP
Tipo: Dissertação de Mestrado Formato: application/pdf
Publicado em 28/01/2014 PT
Relevância na Pesquisa
46.22%
O termo sustentabilidade corporativa refere-se à capacidade de uma organização de sobreviver no longo prazo, mantendo-se (minimamente) lucrativa para que possa exercer suas atividades com cada vez menos impactos negativos ambientais e mais benefícios sociais. Considerando a lógica de que a empresa é aquilo que ela é capaz de mensurar, organizações sustentáveis demandam sistemas gerenciais de mensuração de desempenho que estejam alinhadas ao desenvolvimento sustentável. Assim, o presente estudo se propõe a discutir a seguinte pergunta de pesquisa: Como é inserida a sustentabilidade nos sistemas de mensuração de desempenho corporativos? Para isso, são propostos dois objetivos de pesquisa: (i) levantar os sistemas de mensuração de desempenho de sustentabilidade e explorar seus principais desafios; e (ii) explorar a importância relativa dada pelas empresas em relação aos indicadores de sustentabilidade. Para isso, a pesquisa conta com uma revisão sistemática da literatura e estudos de casos multissetoriais (um piloto e quatro exploratórios). A pesquisa traz evidências de que a temática de indicadores de sustentabilidade é ainda incipiente e pouco estruturada, com potencial de melhorar o aproveitamento da literatura já consolidada de sistemas de mensuração de desempenho. O estudo bibliométrico conta com (i) estatística descritiva...

FC Porto : a reputational perspective on corporate football

Salgado, Paulo Jorge Castro Faria; Ruão, Teresa
Fonte: Universidade do Minho Publicador: Universidade do Minho
Tipo: Conferência ou Objeto de Conferência
Publicado em //2013 ENG
Relevância na Pesquisa
46.25%
The complexity that surrounds football as sport and as business, led us to question how corporate communication and reputation management might help build a balance between financial control and great achievements in football competitions. With the purpose of studying this issue, an exploratory single case study research was conducted. The choice was the Portuguese club FC Porto, and its sports operating company, FC Porto – Futebol, SAD, which can be regarded as a Category of One company. The findings suggest that even if corporate reputation is not a core issue for the club, the role of communication and the effective attention on reputation management might help the club to benefit from a better stakeholder management.

The Limits of Corporate Social Responsibility: Techniques of Neutralization, Stakeholder Management and Political CSR

Fooks, Gary; Gilmore, Anna; Collin, Jeff; Holden, Chris; Lee, Kelley
Fonte: PubMed Publicador: PubMed
Tipo: Artigo de Revista Científica
EN
Relevância na Pesquisa
46.16%
Since scholarly interest in corporate social responsibility (CSR) has primarily focused on the synergies between social and economic performance, our understanding of how (and the conditions under which) companies use CSR to produce policy outcomes that work against public welfare has remained comparatively under-developed. In particular, little is known about how corporate decision-makers privately reconcile the conflicts between public and private interests, even though this is likely to be relevant to understanding the limitations of CSR as a means of aligning business activity with the broader public interest. This study addresses this issue using internal tobacco industry documents to explore British-American Tobacco’s (BAT) thinking on CSR and its effects on the company’s CSR Programme. The article presents a three-stage model of CSR development, based on Sykes and Matza’s theory of techniques of neutralization, which links together: how BAT managers made sense of the company’s declining political authority in the mid-1990s; how they subsequently justified the use of CSR as a tool of stakeholder management aimed at diffusing the political impact of public health advocates by breaking up political constituencies working towards evidence-based tobacco regulation; and how CSR works ideologically to shape stakeholders’ perceptions of the relative merits of competing approaches to tobacco control. Our analysis has three implications for research and practice. First...

Project Stakeholder Management in the Clinical Research Environment: How to Do it Right

Pandi-Perumal, Seithikurippu R.; Akhter, Sohel; Zizi, Ferdinard; Jean-Louis, Girardin; Ramasubramanian, Chellamuthu; Edward Freeman, R.; Narasimhan, Meera
Fonte: Frontiers Media S.A. Publicador: Frontiers Media S.A.
Tipo: Artigo de Revista Científica
Publicado em 18/05/2015 EN
Relevância na Pesquisa
46.43%
This review introduces a conceptual framework for understanding stakeholder management (ShM) in the clinical and community-based research environment. In recent years, an evolution in practice has occurred in many applicants for public and non-governmental funding of public health research in hospital settings. Community health research projects are inherently complex, have sought to involve patients and other stakeholders in the center of the research process. Substantial evidence has now been provided that stakeholder involvement is essential for management effectiveness in clinical research. Feedback from stakeholders has critical value for research managers inasmuch as it alerts them to the social, environmental, and ethical implications of research activities. Additionally, those who are directly affected by program development and clinical research, the patients, their families, and others, almost universally have a strong motivation to be involved in the planning and execution of new program changes. The current overview introduces a conceptual framework for ShM in the clinical research environment and offers practical suggestions for fostering meaningful stakeholder engagement. The fifth edition of PMBOK® of the Project Management Institute...

Stakeholder-assisted modeling and policy design for engineering systems

Mostashari, Ali, 1974-
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 462 p.; 32174640 bytes; 32238043 bytes; application/pdf; application/pdf
ENG
Relevância na Pesquisa
46.54%
There is a growing realization that stakeholder involvement in decision-making for large- scale engineering systems is necessary and crucial, both from an ethical perspective, as well as for improving the chances of success for an engineering systems project. Traditionally however, stakeholders have only been involved after decision-makers and experts have completed the initial decision-making process with little or no input from stakeholders. This has resulted in conflict and delays for engineering systems with brilliant technical designs that do not address the larger context of the broader social goals. One of the fears of experts is that the involvement of stakeholders will result in technical solutions that are of poor quality. The hypothesis of this research is that an effective involvement of stakeholders in the decision-making process for engineering systems from the problem definition stage through the system representation can produce a system representation that is superior to representations produced in an expert-centered process. This dissertation proposes a Stakeholder-Assisted Modeling and Policy Design (SAM-PD) process for effectively involving stakeholders in engineering systems with wide-ranging social and environmental impact. The SAM-PD process is designed based on insights from existing engineering systems methodologies and alternative dispute resolution literature. Starting with a comprehensive analysis of engineering systems methodologies...

What are the effective strategies required to improve and build successful stakeholder relationships on project/programmes in Dell?

Kelly, Nicola
Fonte: University of Limerick Publicador: University of Limerick
Tipo: info:eu-repo/semantics/masterThesis (taught); all_ul_research; ul_theses_dissertations
ENG
Relevância na Pesquisa
56.54%
non-peer-reviewed; Dell Limerick has commissioned the author to conduct research into the process of Stakeholder Management by benchmarking Stakeholder Management practices at Dell with industry Best Practice. Primary data has been gathered from industry professionals at Dell who are employed across a wide range of projects and programmes, to understand the current Stakeholder Management process. The literature is then reviewed to examine Best Practice in the area of Stakeholder management, in an effort improve processes in Dell. This study has identified gaps between the current process at Dell and industry Best Practice. This research concludes by presenting Dell with a comprehensive list of recommendations supported by industry best practice guidelines and standards

Changing perceptions in a changing climate: invasive plant species management in Mediterranean landscapes

Bardsley, D.; Edwards-Jones, G.
Fonte: Weed Management Society of South Australia.; Australia Publicador: Weed Management Society of South Australia.; Australia
Tipo: Conference paper
Publicado em //2006 EN
Relevância na Pesquisa
46.29%
Projections of future climate change raise significant issues for invasive species management. In this study, stakeholders’ perceptions of invasive alien plant species are examined and compared to their perceptions of other environmental issues, including climate change, on the Mediterranean islands of Mallorca, Sardinia and Crete. While there is a general tolerance of invasive species, stakeholders note concerns with specific impacts. To limit uncooperative stakeholder responses towards management approaches, research needs to determine the most detrimental species within local contexts. Support is required to enhance stakeholder capacity to recognise and respond to invasive species. As climate change increases invasive species risk, the effective management of these species should be integrated more broadly within environmental programs in the Mediterranean.; http://www.caws.org.au/awc_contents.php?yr=2006; Douglas Bardsley and Gareth Edwards-Jones

Re-evaluating green marketing strategy : a stakeholder perspective

Rivera Camino, Jaime
Fonte: Emerald Publicador: Emerald
Tipo: info:eu-repo/semantics/acceptedVersion; info:eu-repo/semantics/article Formato: application/pdf
Publicado em //2007 ENG
Relevância na Pesquisa
46.35%
Purpose The present study aims to examine the influence of stakeholders on green marketing strategy (GMS). Marketing literature recognizes that stakeholders play a significant role in influencing organizations and markets, but has not targeted a single integrated approach to examine the relationship between stakeholder management and GMS. Design/methodology/approach This research comprised several phases, including the development of a typology of GMS, an analysis of how managers prioritize stakeholders, a study of the influence of stakeholders on GMS, and an analysis of the influence of the organizational context on managers’ perception of the stakeholders. The hypotheses were validated using multivariate correlational techniques. Findings The study identified the stakeholders associated with GMS and their impact on the strategy adopted by the firms, and established how this is moderated by the firm’s own economic sector and organizational characteristics. Research limitations/implications Future studies might replicate and extend the research in other industries and countries to ascertain whether environmental concerns have different effects in other contexts. Practical implications The surveys on GMS and stakeholder perception undertaken in the present survey are a potential source of information for managers because they can be used as a self diagnostic tool to determine if a firm’s attitude to the environment is reactive or proactive. Originality/value Results show that the organizational “greening” process is not a linear...

A stakeholder analysis of the Navy's thirty-year shipbuilding plan

O'Loughlin, Patrick Ryan
Fonte: Monterey California. Naval Postgraduate School Publicador: Monterey California. Naval Postgraduate School
Formato: xiv, 57 p. : ill. ; 28 cm.
Relevância na Pesquisa
46.29%
MBA Professional Report; Using a stakeholder management approach, this thesis helps the U.S. Navy understand who the external stakeholders are with respect to the Thirty-Year Shipbuilding Plan, the priority of differing stakeholder claims, and the nature of the U.S shipbuilding industry, one key stakeholder group. By citing the over-arching goals of the Navy's shipbuilding plan, reviewing Congressional testimony and reports on this plan, and financial analysis of individual shipbuilding firms, this thesis discerns key facets that explain shipbuilder behavior. To better manage shipbuilders, the Navy should develop strategies that refine shipbuilding business cases by stabilizing production rates, achieving greater design stability, and reducing order intervals.

An external stakeholder analysis of a United States Army Directorate of Contracting

Hannon, Timothy E.
Fonte: Monterey, California. Naval Postgraduate School Publicador: Monterey, California. Naval Postgraduate School
Tipo: Tese de Doutorado Formato: xx, 159 p. ;
Relevância na Pesquisa
56.43%
Approved for public release; distribution in unlimited.; The purpose of a United States Army Directorate of Contracting (DOC) is to award or execute contracts for supplies or services and perform post-award contract administration functions for the Army installation and Army units stationed at the installation. The DOC accomplishes its purpose within the context of the Federal Acquisition System's Vision, which is to deliver on a timely basis the best value product or service to the customer, while maintaining the public's trust and fulfilling public policy objectives. A DOC must consider many external stakeholders to achieve its purpose. The basic premise of this thesis research is to improve a DOC's organizational effectiveness through the examination of its external environment, particularly, external stakeholders. The concept of stakeholder management concentrates on an organization's need to consider its relationships with specific stakeholder groups. An organization's ability to satisfy the desires of key stakeholders, meeting the stakeholders' criteria, is the key to an effective organization. Data were gathered from 15 government stakeholders and 14 contractors using a questionnaire that addressed such questions as: What are your organizations expectations and requirements of the DOC? How well did the DOC meet your needs and expectations? Does your organization control a resource needed by the DOC? The thesis summarizes findings and provides recommendations. The overall benefit of this thesis research is improved environmental awareness...

Fail-Safe Management : Five Rules to Avoid Project Failure

Zall Kusek, Jody; Görgens Prestidge, Marelize; Hamilton, Billy C.
Fonte: Washington, DC: World Bank Publicador: Washington, DC: World Bank
Tipo: Publications & Research :: Publication
EN_US
Relevância na Pesquisa
46.47%
Project failures are not confined to the development world. In 2004 Hartman and Ashrafi found that the project failure rate is above 60 percent for construction, engineering, and other technology projects, despite all the advances in project management theory and practice. This book's interest, however, is in the very large percentage of projects not subject to events beyond the control of project managers. In this regard, attention to the possibility of failure is the best guarantee of success. Understandably, public managers may be uncomfortable with such an inherently negative approach to managing public projects, which are, after all, designed and intended to produce a public good or to solve a public problem. The point is not to be pessimistic but realistic in managing public projects. Anticipating and solving problems can avert compounding those problems and the failures that result. And this book delivered five rule to avoid project failure: i) make it about the how; ii) keep your champions close but your critics closer; iii) informal networks matter-work with them; iv) unclog the pipes; and v) build the ship as it sails.

Stakeholder management in the local government decision-making area : evidences from a triangulation study with the English local government

Gomes, Ricardo Corrêa
Fonte: Universidade de Brasília Publicador: Universidade de Brasília
Tipo: Artigo de Revista Científica
ENG
Relevância na Pesquisa
46.5%
Publicado também na Revista de Administração Contemporânea, v. 10, p. 77-98, 2006. Disponível em: ; ABSTRACT: The stakeholder theory has been in the management agenda for about thirty years and reservations about its acceptance as a comprehensive theory still remains. It was introduced as a managerial issue by the Labour Party in 1997 aiming to make public management more inclusive. This article aims to contribute to the stakeholder theory adding descriptive issues to its theoretical basis. The findings are derived from an inductive investigation carried out with English Local Authorities, which will most likely be reproduced in other contexts. Data collection and analysis is based on a data triangulation method that involves case-studies, interviews of validation and analysis of documents. The investigation proposes a model for representing the nature of the relationships between stakeholders and the decision-making process of such organizations. The decision-making of local government organizations is in fact a stakeholder-based process in which stakeholders are empowered to exert influences due to power over and interest in the organization's operations and outcomes. _______________________________________________________________________________ RESUMO; A teoria dos stakeholders tem ocupado a agenda da teoria das organizações por mais de trinta anos e...

O papel dos stakeholders na sustentabilidade da empresa : contribuições para construção de um modelo de análise; Stakeholder management and organizational sustainability : a Brazilian case study from the forestry sector

Lyra, Mariana Galvão; Gomes, Ricardo Corrêa; Jacovine, Laércio Antônio Gonçalves
Fonte: Universidade de Brasília Publicador: Universidade de Brasília
Tipo: Artigo de Revista Científica
POR
Relevância na Pesquisa
66.48%
Este artigo tem como objetivo analisar a Empresa Alfa e seus stakeholders e buscar formas de inferir que uma melhor gestão de stakeholders pode repercutir positivamente no processo de sustentabilidade da empresa. Para isso duas metodologias internacionais previamente testadas serão aplicadas no contexto brasileiro: o diagrama de Venn de Mitchell, Agle e Wood (1997) que contém sete tipos de stakeholders segundo as combinações dos atributos poder, legitimidade e urgência; e a matriz de Savage, Nix, Whitehead e Blair (1991), que analisa a propensão dos stakeholders em colaborar ou ameaçar as estratégias da empresa. Os principais resultados dizem respeito ao desalinho nos discursos dos diversos stakeholders com relação às práticas da empresa e às sugestões de políticas gerenciais para contornar esta situação. Entretanto o estudo se limita a traçar estratégias, sendo necessário, portanto, estudos posteriores com acompanhamentos in loco para analisar a evolução da empresa com a aplicação do estudo. As ferramentas apresentadas podem ser testadas em empresas de diferentes setores que têm preocupações com relacionamento de stakeholders e com os impactos de seus negócios na sociedade. _______________________________________________________________________________ ABSTRACT; This article aims to analyze the Alpha Company and its stakeholders...

From Customer to Stakeholder Management: Quality Managers perceptions of Sustainability and Social Responsibility concepts, motivations and impacts

Fonseca, Luis
Fonte: EOQ - European Organization for Quality Publicador: EOQ - European Organization for Quality
Tipo: Conferência ou Objeto de Conferência
Publicado em /06/2013 POR
Relevância na Pesquisa
46.35%
57Th EOQ Congress, Quality Renaissance - Co-creating a Viable Future"; The research proves that under certain conditions: The economic, environmental and social dimensions are key to organizational sustainable success; Stakeholder satisfaction is significantly higher when a Social Responsibility program is present and it is relevant for the organizational sustainable success and competitive position, as suggested by Freeman (1984) Stakeholder Theory and in line with ISO 9004:2009 and the Excellence Models approaches.

Stakeholder collaboration in Air Force acquisition : adaptive design using system representations

Dare, Robert E. (Robert Ernest), 1961-
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 333 p.; 13711539 bytes; 24091320 bytes; application/pdf; application/pdf
ENG
Relevância na Pesquisa
46.4%
Air Force development of new or evolutionary weapon systems is a complex endeavor due to the involvement of many stakeholders and the presence of considerable uncertainty in the acquisition environment. The ability to adapt a weapon system while it is still being designed affords a means to respond to this complexity. The fundamental motivation for this research is to discover how Air Force development programs, operating within established constraints, can improve their adaptability during the design phase to provide more value to the warfighter. The thesis of this research is that the quality and nature of collaboration between stakeholders during the design phase of weapon system development programs determines how effectively they share knowledge, which in turn drives the level of program adaptability. Eight case studies were conducted on Air Force development programs. Data were collected on collaborative practices and patterns of adaptability demonstrated during design. The research placed an emphasis on usage of "system representations" such as prototypes and beta software releases that acted as a form of boundary object to facilitate knowledge sharing across organizational boundaries. As programs used system representations to provide higher levels of knowledge sharing...

Stakeholder analysis in the context of the lean enterprise

Grossi, Ignacio, 1964-
Fonte: Massachusetts Institute of Technology Publicador: Massachusetts Institute of Technology
Tipo: Tese de Doutorado Formato: 150 p.; 9033901 bytes; 9053316 bytes; application/pdf; application/pdf
ENG
Relevância na Pesquisa
56.61%
This thesis combines three different areas of study that are very active nowadays: Lean Enterprises, Stakeholder Theory, and Social Networks. Elements from these three research areas have been articulated to produce a methodology that allows for the analysis of stakeholder systems. In order to successfully apply lean enterprise principles and practices the study of the way in which stakeholders are structured along the extended enterprise is an indispensable first step. In a similar manner, stakeholder management practices require the identification of the most salient stakeholders together with their motivations to participate in the enterprise's value creation efforts. Original frameworks and methodologies for stakeholder systems analysis are presented in this thesis. Several qualitative, quantitative and systematic techniques have been developed that allow for the characterization and mapping of stakeholder networks. Among them are models for stakeholder systems representation, a process for the identification of stakeholders, a method to determine their salience and relationships relevance, and several stakeholder network metrics. Also is proposed and demonstrated the use of Dependency Structure Matrix technique for the analysis of stakeholder networks structural and functional characteristics. Some of these methodologies rely on known theories and practices such as social network analysis techniques and other graph theoretic concepts although their combination and further development provide an original set of tools for the analysis of stakeholder systems. All these methodologies were applied to a real case enterprise scenario. The stakeholder system of a relatively small space application enterprise was analyzed and characterized. Several important; (cont.) conclusions were derived from this enterprise's stakeholder analysis...

Stakeholder management in the local government decision-making area: evidences from a triangulation study with the English local government

Gomes,Ricardo Corrêa
Fonte: ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração Publicador: ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/06/2006 EN
Relevância na Pesquisa
46.5%
The stakeholder theory has been in the management agenda for about thirty years and reservations about its acceptance as a comprehensive theory still remains. It was introduced as a managerial issue by the Labour Party in 1997 aiming to make public management more inclusive. This article aims to contribute to the stakeholder theory adding descriptive issues to its theoretical basis. The findings are derived from an inductive investigation carried out with English Local Authorities, which will most likely be reproduced in other contexts. Data collection and analysis is based on a data triangulation method that involves case-studies, interviews of validation and analysis of documents. The investigation proposes a model for representing the nature of the relationships between stakeholders and the decision-making process of such organizations. The decision-making of local government organizations is in fact a stakeholder-based process in which stakeholders are empowered to exert influences due to power over and interest in the organization's operations and outcomes.

Stakeholder management in the local government decision-making area: evidences from a triangulation study with the English local government

Gomes,Ricardo Corrêa
Fonte: Associação Nacional dos Programas de Pós-graduação em Administração Publicador: Associação Nacional dos Programas de Pós-graduação em Administração
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/01/2006 EN
Relevância na Pesquisa
46.5%
The stakeholder theory has been in the management agenda for about thirty years and reservations about its acceptance as a comprehensive theory still remains. It was introduced as a managerial issue by the Labour Party in 1997 aiming to make public management more inclusive. This article aims to contribute to the stakeholder theory adding descriptive issues to its theoretical basis. The findings are derived from an inductive investigation carried out with English Local Authorities, which will most likely be reproduced in other contexts. Data collection and analysis is based on a data triangulation method that involves case-studies, interviews of validation and analysis of documents. The investigation proposes a model for representing the nature of the relationships between stakeholders and the decision-making process of such organizations. The decision-making of local government organizations is in fact a stakeholder-based process in which stakeholders are empowered to exert influences due to power over and interest in the organization's operations and outcomes.

Performance effects of stakeholder interaction in emerging economies: evidence from Brazil

Bandeira-de-Mello,Rodrigo; Marcon,Rosilene; Alberton,Anete
Fonte: ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração Publicador: ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/09/2011 EN
Relevância na Pesquisa
46.43%
Firm survival in emerging economies is often related to having access to valuable resources that are in stakeholders' hands. However, the literature on strategy in emerging economies provides scant information on the efficiency of acquiring stakeholder resources and its effect on firm performance. We investigated the stakeholder interaction effects on performance of domestic firms competing in an emerging market (Wright, Filatotchev, Hoskisson, & Peng, 2005) from a contractual perspective (Williamson, 1985). We argue that interacting stakeholders in a contractual set yield synergistic governance structures that allow firms more efficient access to external resources. Using a sample of 267 firms in Brazil (secondary data), we explored different patterns in stakeholder contracting with community, government, top management, and employees. A three-stage analysis process was devised: cluster analysis, general linear model estimation and verification tests. Results suggest that stakeholder interaction has a positive impact on firm performance. The conjoint effect of government and community contracts was found to yield superior firm performance as they provide a basic structure for contracting with other interacting stakeholders.

Performance satisfaction, shareholder and stakeholder orientations: managers' perceptions in three countries across continents

Angelopoulos,Georgios; Parnell,John A; Scott,Gregory J
Fonte: South African Journal of Economic and Management Sciences Publicador: South African Journal of Economic and Management Sciences
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/01/2013 EN
Relevância na Pesquisa
46.35%
Managers working in South Africa, Peru and the United States were classified as stakeholder- and/or shareholder-oriented along the Perceived Role of Ethics and Social Responsibility (PRESOR) scale. The relationship between stakeholder/shareholder orientation and perceptions of organisational performance was further explored. In South Africa and overall, respondents with both high stakeholder and low shareholder orientations reported the greatest performance satisfaction. In Peru, managers with a high stakeholder orientation reported the greatest satisfaction with organisational performance. A significant link between stakeholder or shareholder orientation and performance satisfaction was not found in the United States, however. Directions for future research are outlined.