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Proposta de um ambiente cooperativo suportado por computador para participação de pequenas e médias empresas em organizações virtuais. ; Proposal of a co-operative environment supported by computer for the participation of small and medium enterprises in virtual organisations.

Mundim, Ana Paula Freitas
Fonte: Biblioteca Digitais de Teses e Dissertações da USP Publicador: Biblioteca Digitais de Teses e Dissertações da USP
Tipo: Dissertação de Mestrado Formato: application/pdf
Publicado em 24/06/1999 PT
Relevância na Pesquisa
66.43%
Diversos fatores levam ao crescimento do número de cooperações entre empresas. Dentre estes podem ser destacados: o rápido desenvolvimento de novas tecnologias de informação e a tendência das empresas concentrarem-se em suas competências essenciais, procurando tornarem-se ágeis para sobreviverem no competitivo mercado atual. Neste cenário, Empresas Virtuais (EVs) constituem uma apropriada alternativa e vantagem competitiva para Pequenas e Médias Empresas (PMEs). EVs podem ser formadas dentro de Organizações Virtuais (OVs), que são redes de potenciais parceiros (empresas). Entretanto, através de uma utilização sistemática de modernas tecnologias de informação, as EVs se tornam mais viáveis economicamente, devido a uma significativa redução nos custos de transação. Diante desta alternativa, propõe-se um ambiente cooperativo suportado por computador que possibilite e otimize a participação de PMEs em OVs. Como ambiente entende-se aqui as soluções técnicas de suporte computacional (ou infra-estrutura de informação), que devem apoiar a participação de PMEs nos processos de trabalho cooperativo do ambiente distribuído de uma OV. As questões humanas e organizacionais que as PMEs devem atender para participarem em OVs são...

Indicadores de mensuração de desempenho em pequenas e médias empresas (PMEs): estudo no setor calçadista de Santa Catarina; Indicators of performance measurement in small and medium enterprises (SMEs): a study in the shoe sector de Santa Catarina

Souza, Antonia Egidia de
Fonte: Biblioteca Digitais de Teses e Dissertações da USP Publicador: Biblioteca Digitais de Teses e Dissertações da USP
Tipo: Tese de Doutorado Formato: application/pdf
Publicado em 23/09/2011 PT
Relevância na Pesquisa
66.36%
Para competir em um mercado global as organizações precisam, além de formular e implementar estratégias, adotar ferramentas de gestão para monitorar e controlar o desempenho do negócio e comunicar suas ações junto aos seus stakeholders. Diante disso, nos últimos 20 anos, os pesquisadores passaram a examinar e propor sistemas de mensuração de desempenho, considerando os parâmetros financeiros e não financeiros, para auxiliar os gestores na implemtação de planejamento estratégico, na tomada de decisão e no controle das ações. Mas, causa surpresa, os poucos trabalhos dirigidos às Pequenas e Médias Empresas (PMEs), sobre esse tema. Sabe-se que as PMEs têm características organizacionais e de desempenho que as tornam diferentes das grandes empresas, porém não se pode negligenciar o importante papel dos sistemas de mensuração de desempenho para qualquer tipo de empresa ou forma de gestão. Com isso em mente, a intenção desta tese foi responder a duas perguntas importantes, a saber: as Pequenas e Médias Empresas (PMEs) empregam indicadores de mensuração de desempenho? As características organizacionais influenciam no emprego de indicadores de mensuração de desempenho? As questões principais podem ser subdivididas nos seguintes questionamentos: Quais tipos de indicadores de desempenho são adotados pelas PMEs? Os indicadores são financeiros ou não financeiros? Quais dimensões não financeiras dos sistemas de mensuração de desempenho são aplicadas nas PMEs? Quais as motivações para empregar medidas de desempenho? Empresas que adotam práticas de gestão estratégicas e de pessoas...

Fatores determinantes do desempenho de pequenas e médias empresas da região centro-sul do estado do Paraná; Determinants factors of the performance of small and medium enterprises in center-south state of Paraná.

Raifur, Léo
Fonte: Biblioteca Digitais de Teses e Dissertações da USP Publicador: Biblioteca Digitais de Teses e Dissertações da USP
Tipo: Tese de Doutorado Formato: application/pdf
Publicado em 12/12/2013 PT
Relevância na Pesquisa
66.32%
Pequenas e médias empresas (PMEs) cumprem um importante papel no desenvolvimento econômico e social das nações: geram riquezas, empregos e produzem inovação. Empresas como Apple® e Microsoft®, maiores do mundo na atualidade, já figuraram na dimensão dessas empresas. Entretanto, compreender a dinâmica desse universo empresarial tem se revelado um desafio para a pesquisa acadêmica. No contexto mundial constata-se que em torno de 25% das empresas nascentes sobrevivem menos de dois anos e, em torno de 50%, menos de cinco. O objetivo desta Tese consistiu em identificar e testar os fatores que determinam a sobrevivência e o desempenho de PMEs. A amostra foi formada por 410 empresas da região centro-sul do Estado do Paraná, sendo 74 empresas inativas (não sobreviventes) e 336 ativas (sobreviventes). A medida de desempenho resultou de oito indicadores, e foi testada sob três modalidades: a) sobrevivência versus não sobrevivência; b) grupos: não sobreviventes, sobrevivência marginal e alto desempenho, e; c) desempenho como variável contínua. As variáveis independentes foram distribuídas em oito dimensões: capital humano, capital social, características gerenciais, condições do ambiente, características organizacionais...

The importance of clusters for the development of small & medium enterprises

Garcia, Roberto Barriga
Fonte: Fundação Getúlio Vargas Publicador: Fundação Getúlio Vargas
Tipo: Dissertação
EN_US
Relevância na Pesquisa
66.47%
This thesis aims to open a theoretical discussion on the importance of cluster for the development of Small and Medium Enterprises. The methodology applied was based on bibliographical and qualitative research. The basic questions raised by this study can be summarized as follows: How the creation of a cluster will help in the development of the SME?. Consequently, the final objective of the work is to identify which are the characteristics that help into the success of a Small & Medium Enterprises inserted in a cluster. The answer to this question led the research to a better understanding of (i) the characterization of the Small & Medium Enterprises; (ii) the clusters theory; (iii) evidence for a developed (Italy) and a developing (Chile) country that support our proposition to verify. The main results confirm the relevance of the cluster for the development of the Small and Medium Enterprises because of the collective efficiency that generates, improving the funding conditions, the exporter capacity and diminishing the activities costs of the small companies that are part of the conglomerate.

Proposal of a methodology for customer relationship management adoption in small and medium enterprises : a multiple case study

Oliveira, Bianca Daniela Velez
Fonte: Instituto Superior de Economia e Gestão Publicador: Instituto Superior de Economia e Gestão
Tipo: Dissertação de Mestrado
Publicado em //2013 ENG
Relevância na Pesquisa
66.26%
Mestrado em Marketing; How Customer Relationship Management (CRM) is regarded has been changing over time, and is currently a phenomenon with considerable importance, not only for big organizations but also for Small and Medium Enterprises (SMEs), due to the competitiveness that presently exists. After the literature review about the theme, the research questions emerged were: Why do SMEs need to implement CRM? How is CRM implemented in SMEs? In this, we proposed a methodology for the adoption of CRM by SMEs. A multiple case study, with an exploratory approach, was conducted. Data was collected throught semi-structured interviews in 6 organizations, with a total of 19 interviews. These organizations needed to be SMEs and to have a CRM strategy implemented in it already. Although, there are many SMEs that do not have the necessary resources to implement an adequate combined CRM strategy as well as CRM software, many result in using other programs that are more accessible, but not without limitations. This study proposes a suggestion for CRM adoption in SMEs, taking into consideration the analysis of the current CRM strategies employed by 6 different Portuguese SMEs, their characteristics, qualities and limitations, as well as their current experience. In our sample we were alble to observe that most processes corroborated what was presented in the literature. However...

Small and Medium Enterprises : A Cross-Country Analysis with a New Data Set

Ardic, Oya Pinar; Mylenko, Nataliya; Saltane, Valentina
Fonte: Banco Mundial Publicador: Banco Mundial
Relevância na Pesquisa
66.53%
In the aftermath of the global financial crisis of 2008-2009, there has been an increased interest in the role of small and medium enterprises in job creation and economic growth. However the lack of consistent indicators at the country level restricts extensive cross-country analyses of lending to small and medium enterprises. This paper introduces a new dataset to fill this gap in the small and medium enterprise data landscape. In addition, it provides the first set of results of analyses with this new dataset, predicting the global small and medium enterprise lending volume to be $10 trillion. The bulk of this volume, 70 percent, is in high-income countries. On average, small and medium enterprise loans constitute 13 percent of gross domestic product in developed countries and 3 percent in developing countries. Note that although a unique small and medium enterprise definition does not exist, differences in definitions across countries are not statistically significant in explaining the differences in small and medium enterprise lending volumes.

Obstacles to Growth for Small and Medium Enterprises in Turkey

Şeker, Murat; Correa, Paulo Guilherme
Fonte: Banco Mundial Publicador: Banco Mundial
Relevância na Pesquisa
56.52%
Many studies have shown that firm growth decreases monotonically with size and age. In this study, the authors investigate employment growth of firms in Turkey with an emphasis on small and medium size enterprises. In Turkey, small and medium size enterprises account for almost 77 percent of employment and play a crucial role in the economy. However, the analysis of firm dynamics in Turkey shows that medium-size firms (51-250 workers) are the slowest growing group in the economy. Moreover, small and medium size enterprises grow at a slower rate in Turkey than in several comparator countries in the Eastern Europe and Central Asia region. After determining this irregularity, the paper analyzes how the investment climate affects firm growth and finds that improved access to finance is the most important factor that significantly increases firm growth rates.

Powering Up Productivity in Rural Lao PDR : Stimulating Small and Medium Enterprises to Use Electricity for Income Generation

Tuntivate, Voravate Tig
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
EN_US
Relevância na Pesquisa
66.26%
This study s broad goal was to identify opportunities for promoting productive uses of electricity in existing as well as among new small and medium enterprises (SMEs) in the rural villages of Lao PDR to generate income for rural people and promote economic development. To this end, the study team conducted a market analysis of current businesses and services, as well as major agro-processing and other income-generating activities in (i) six selected central and southern provinces connected to grid-based electricity and (ii) 10 rural villages of a remote northern district that rely on renewable energy based, off-grid power supply. Based on the survey results, the study team identified opportunities for the SMEs to switch to or adopt electricity for productive purposes; major obstacles faced by the SME owners in utilizing electricity more fully; and suggested ways to overcome these barriers, including the facilitating role of EdL (Electricité du Laos, the country s national utility company. This study relied on a social marketing survey conducted in February 2011 as the primary data source. It also drew from literature reviews and information gathered from government agencies and international organizations. Three sets of field surveys were conducted. The first set focused on rural villages with access to grid electricity whose main crop is rice; the surveys covered three central (Bolikhamxai...

Supporting Access to Finance for Micro, Small and Medium Enterprises with Partial Credit Guarantees : The Moroccan Experience

Aziz, Teymour Abdel
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
EN_US
Relevância na Pesquisa
66.41%
Micro, Small and Medium Enterprises (MSMEs) represent an important pillar of the Moroccan economy. Estimates indicate they account for more than 90 percent of all enterprises and contribute to 21.6 percent of total employment. These numbers only reflect the statistics of the formal economy: Their contribution to the real economy is significantly higher if the economic activity of the informal sector were to be included. Most MSMEs are in the services sector, followed by manufacturing and trade. The Moroccan government has acknowledged the importance of MSMEs for the national economy and has developed a number of initiatives aimed at improving the enabling environment for these firms. A new national strategy aimed at promoting the development of small enterprises was elaborated in 2011, which includes a simplified taxation system, adapted social charges, extended social security coverage, and specific banking products.

Decentralized Energy Services to Fight Poverty : Outcome Driven Engagement of Small and Medium-size Enterprises in the Provision of Energy Services in IDA Countries

World Bank
Fonte: Washington, DC Publicador: Washington, DC
EN_US
Relevância na Pesquisa
56.45%
The Department for International Development (DFID)-Funded Energy Small and Medium Enterprises (SME) Program was created to support SMEs by helping countries unblock the factors that prevent their potential in the delivery of energy services. With thirteen energy projects in twelve countries and one regional program in Africa, the implementation of the program started considerably slower than expected but has demonstrated potential to make an impact in a relatively neglected area of delivering energy services to the poor. Lack of access to sufficient and sustainable supplies of energy affects as much as 90 percent of the population of many developing countries. Some 2 billion people are without electricity; a similar number remain dependent on fuels such as animal dung, crop residues, wood, and charcoal to cook their daily meals. Widespread inefficient production and use of traditional energy sources, such as fuel-wood and agricultural residues, pose economic, environmental, and health threats. Uneven distribution and use of modern energy sources, such as electricity, petroleum products, and liquefied or compressed natural gas, pose important issues of economics, equity, and quality of life. The Energy Sector Management Assistance Program (ESMAP) Energy SME program focused on off-grid electrification and biomass use as many communities and households that have yet to be electrified are relatively isolated...

Small and Medium Enterprises, Growth, and Poverty : Cross-Country Evidence

Beck, Thorsten; Demirgüç-Kunt, Asli; Levine, Ross
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
EN_US
Relevância na Pesquisa
56.51%
The authors explore the relationship between the relative size of the small and medium enterprise (SME) sector, economic growth, and poverty using a new database on the share of SME labor in the total manufacturing labor force. Using a sample of 76 countries, they find a strong association between the importance of SMEs and GDP per capita growth. This relationship, however, is not robust to controlling for simultaneity bias. So, while a large SME sector is characteristic of successful economies, the data fail to support the hypothesis that SMEs exert a causal impact on growth. Furthermore, the authors find no evidence that SMEs reduce poverty. Finally, they find qualified evidence that the overall business environment facing both large and small firms-as measured by the ease of firm entry and exit, sound property rights, and contract enforcement-influences economic growth.

Small and Medium Enterprises across the Globe : A New Database

Ayyagari, Meghana; Beck, Thorsten; Demirguc-Kunt, Asli
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
EN_US
Relevância na Pesquisa
66.51%
This paper describes a new cross-country database on the importance of small and medium enterprises (SMEs). This database is unique in that it presents consistent and comparable information on the contribution of the SME sector to total employment and GDP across different countries. The dataset improves on existing publicly available datasets on several grounds. First, it extends coverage to a broader set of developing and industrial economies. Second, it provides information on the contribution of the SME sector using a uniform definition of SMEs across different countries, allowing for consistent cross-country comparisons. Third, while we follow the traditional definition of the SME sector as being part of the formal sector, the new database also includes the size of the SME sector relative to the informal sector. This paper describes the sources and the construction of the different indicators, presents descriptive statistics, and explores correlations with other socioeconomic variables.

Closing the Credit Gap for Formal and Informal Micro, Small, and Medium Enterprises

Stein, Peer; Ardic, Oya Pinar; Hommes, Martin
Fonte: International Finance Corporation, Washington, DC Publicador: International Finance Corporation, Washington, DC
Tipo: Trabalho em Andamento
EN_US
Relevância na Pesquisa
66.47%
Job creation and economic growth through private sector development have become primary areas of focus for policy makers around the world in the aftermath of the global financial crisis. Recent evidence points to the importance of small and medium enterprises (SMEs) in providing employment across countries. In addition to employing the largest number of people in aggregate, SMEs generate the most new jobs. But SMEs also face many challenges in day-to-day operations and to grow. This note is a report back on the state of the credit gap for MSMEs with this new and updated data, while providing additional focus on the sizable informal enterprise sector in the developing world. In addition, this report examines various operational challenges that small and informal firms face, and some formalization obstacles they often cite as the primary reasons for not registering their business. A framework to differentiate the informal sector is offered, with the intention of segmenting the vast landscape of informal firms some of which exist today due to opportunistic behavior...

Access to Credit among Micro, Small, and Medium Enterprises

Alper, Oya; Hommes, Martin
Fonte: International Finance Corporation, Washington, DC Publicador: International Finance Corporation, Washington, DC
Tipo: Brief
EN_US
Relevância na Pesquisa
66.54%
In 2010, IFC conducted a study to estimate the number of micro, small, and medium enterprises (MSMEs) in the world, and to determine the degree of access to credit and use of deposit accounts for formal and informal MSMEs. The study used primarily data from the World Bank Enterprise Surveys (ES). In 2011 the data was revisited as new enterprise surveys became available. The resulting database, IFC Enterprise Finance Gap Database, covers 177 countries. This fact sheet summarizes and highlights the key data points available for the formal micro, formal small and medium enterprises (SME), and the aggregated formal and informal MSME sectors.

SME Solutions Center—Kenya : Developing Alternative Financing Solutions for Small and Medium Enterprises

Maina, Kiragu; Butoyi, Scholastica; Michira, Nkatha
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Publications & Research :: Brief; Publications & Research
ENGLISH
Relevância na Pesquisa
66.36%
Small and medium enterprises (SMEs) in Africa have been hailed as the engine of economic growth. They are at the heart of developing countries' entrepreneurship, the source of most new employment and productive investment, and the basis for growth and poverty reduction. Despite the economic potential of SMEs, they face severe constraints related to access to resources, finance, and services, as well as procedural barriers all of which limit their potential to invest, innovate, and improve productivity and sustainability. To address these constraints, International Finance Corporation (IFC) developed the SME Solutions Centre (SSC) Pilot Program in Kenya. The SSC value proposition centers on four key pillars: access to finance, access to advisory services/technical assistance (now SME management solutions), access to reliable market information, and support for an enhanced business enabling environment. This smart lesson details the lessons learned from the SSC's experience with the access to finance pillar.

The Impact of Consulting Services on Small and Medium Enterprises : Evidence from a Randomized Trial in Mexico

Bruhn, Miriam; Karlan, Dean; Schoar, Antoinette
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Publications & Research :: Policy Research Working Paper; Publications & Research
ENGLISH; EN_US
Relevância na Pesquisa
66.43%
Using a randomized evaluation with 432 Mexican small and medium enterprises, this paper shows that access to management consulting led to better firm performance: one-year results show positive effects on return-on-assets and total factor productivity. Owners also had large increases in "entrepreneurial spirit" (an entrepreneurs' managerial confidence index). Using Mexican social security data, the analysis finds a large increase in the number of employees and total wage bill several years after the program. The paper documents large heterogeneity in the specific managerial practices that improved as a result of the consulting, but there is no singular mechanism as a panacea for all firms.

Chile : A Strategy to Promote Innovative Small and Medium Enterprises

Goldberg, Mike; Palladini, Eric
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Publications & Research :: Policy Research Working Paper; Publications & Research
ENGLISH
Relevância na Pesquisa
66.48%
With its strong export orientation and emphasis on competitiveness, the Chilean economic model has been the envy of its neighbors for more than a decade. However, there are underlying vulnerabilities. Historically, exports have been concentrated in mining and agriculture, sectors dominated by large firms that do not generate a large share of employment. Small and medium enterprises play a key role in employment generation and economic decentralization in Chile, yet their employment was stagnant between 2000 and 2004. Based on work completed in 2003, this study provides a review of the Chilean government's substantial investment in programs that support small and medium enterprises. This review of government programs confirms the importance of coordination and an overarching strategy, in the form of a National Innovation System, led by a single institution. The review also finds that demand-driven programs were more likely to be sustainable. Finally, the study demonstrates that Chile (and other countries with many support programs for small and medium enterprises in place) needs an integrated management information system to analyze...

USING THE INTERNET IN THE ACTIVITIES OF ENVIRONMENTAL SCANNING IN SMALL AND MEDIUM ENTERPRISES DOI:10.5773/rai.v1i1.526; UTILIZAÇÃO DA INTERNET NAS ATIVIDADES DE MONITORAMENTO AMBIENTAL EM EMPRESAS DE PEQUENO E MÉDIO PORTE DOI:10.5773/rai.v1i1.526

Krakauer, Patricia V. de Castro; Almeida, Martinho Isnard Ribeiro de
Fonte: Universidade de São Paulo. Economia, Administração e Contabilidade Publicador: Universidade de São Paulo. Economia, Administração e Contabilidade
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; Formato: application/pdf
Publicado em 20/04/2012 POR
Relevância na Pesquisa
66.36%
This article aims to understand the importance of systematic environmental scanning in SMEs (small and medium enterprises), whereas the understanding of how companies seek and use information from the Internet is of great relevance to this process, keeping them more competitive in their market. For this was a literature review of environmental scanning, evaluating that several generic models are described in the literature, although many don’t direct their efforts for small and medium enterprises. The methodology used was a descriptive single case study to present the procedures performed by a company that uses data from the Internet in its environmental scanning, comparing the practice used with the steps of the model described in the literature. The results showed that the Internet is used as an important source for environmental scanning of this company, but the search for on-line information happens without systematic, intuitively and reactively. This article contributes to help SMEs to perceive the importance of scanning the environment and begin to adopt a formal model that systematizes the search and use of on-line information, making them more strategic to their business.; Este artigo tem como proposta compreender a importância da sistematização do monitoramento ambiental em PMEs (pequenas e médias empresas)...

The impact of electricity crises on the consumption behaviour of small and medium enterprises

Von Ketelhodt,A; Wöcke,A
Fonte: Journal of Energy in Southern Africa Publicador: Journal of Energy in Southern Africa
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/01/2008 EN
Relevância na Pesquisa
66.26%
Small and medium enterprises (SMEs) will play a key role in future economic and social strategies in South Africa. However, we find that SMEs are particularly vulnerable to shocks in their external environment due to a general lack of skills and resources. This is critical as the future demand for electricity in South Africa is likely to outstrip supply and electricity will become increasingly unreliable and expensive. We surveyed 250 SMEs in Cape Town and found that the prevailing policy methods of changing electricity consumption behaviour: information campaigns, increasing prices, and providing rebates for energy savings, have had limited results and are unsustainable when applied to SMEs.

Factors affecting extension workers in their rendering of effective service to pre and post-settled farmers in government initiated and supported farming small, micro and medium enterprises

Mmbengwa,V.M.; Gundidza,M.; Groenewald,J.A.; Van Schalkwyk,H.D.
Fonte: South African Journal of Agricultural Extension Publicador: South African Journal of Agricultural Extension
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/01/2009 EN
Relevância na Pesquisa
66.3%
Small, micro and medium entrepreneurs play an important role in economic growth and poverty alleviation across the globe. To this effect, the South African government has instituted a policy to encourage the formation, promotion and support of small, micro and medium enterprises (SMME's). In particular, the Department of Agriculture and Forestry (DAF) and Rural Development and Land Affairs (DRDLA), through land acquisition, restitution and other agrarian development systems, initiates and supports agriculturally based SMME's with the objective of achieving sustainable livelihoods for the poor and commonages. However, an intensive investigation using desktop, government reports, research articles and case studies on the pre and post-settlement delivery of services by extension officers, revealed that support is grossly inadequate in terms of funding, training, technical advice, mentoring, monitoring and evaluation. This is also exacerbated by the extension workers' lack of capacity and specialization in particular fields, such as production, marketing and management to adequately service the land reform programs. It is therefore recommended that extension workers be capacitated on specialisation, production, management, mentoring, monitoring and evaluation in order for them to deliver quality services that will contribute to in making these SMME's sustainable.