Página 1 dos resultados de 442 itens digitais encontrados em 0.013 segundos

Estabelecimento de Benchmarking em distribuidoras de energia elétrica

Oliveira, Régia Cristina Chagas de
Fonte: Universidade Federal do Rio Grande do Sul Publicador: Universidade Federal do Rio Grande do Sul
Tipo: Dissertação Formato: application/pdf
POR
Relevância na Pesquisa
36.33%
A busca por marcos comparativos adequados aos processos, produtos e serviços de uma concessionária de energia elétrica têm sido difundida pela Associação Brasileira de Distribuidoras de Energia Elétrica (ABRADEE). Anualmente, esta Associação promove a avaliação dos processos de avaliação da satisfação do cliente, gestão operacional, gestão econômico-financeira e responsabilidade social. Ao exemplo do que ocorre com as empresas participantes da Fundação Nacional da Qualidade (FNQ), é disponibilizado um banco de dados das empresas participantes para realização de Benchmarking de Melhores Práticas. Este trabalho apresenta a proposta de um método para identificação do benchmark mais adequado para comparação de processos entre empresas participantes da ABRADEE utilizando um modelo de análise multicritério que possa auxiliar na escolha deste referencial comparativo. Para a elaboração deste método, buscou-se discutir na revisão bibliográfica alguns assuntos como competitividade, modelos de gestão, avaliação e indicadores de desempenho, benchmarking, assim como métodos de análise multicritério. O método proposto apresenta como diferencial do método já utilizado pela ABRADEE a possibilidade de comparação de empresas com o mesmo perfil organizacional: extensão de rede...

Eficiência em concessões de infraestrutura: Benchmarking, Price-cap e o fator “x”

Medeiros, Felipe da Silva
Fonte: Universidade Federal do Rio Grande do Sul Publicador: Universidade Federal do Rio Grande do Sul
Tipo: Dissertação Formato: application/pdf
POR
Relevância na Pesquisa
36.34%
Este trabalho busca identificar, discutir e propor um método capaz de avaliar e comparar eficiência na gestão e operação da infraestrutura concedida. Com foco na busca por um método que permita auxiliar a regulação price-cap, propõe uma forma de cálculo para o fator “x” dos reajustes tarifários, fator vinculado ao desempenho das concessionárias de serviços públicos. Serão identificados os principais métodos matemáticos utilizados em estudos acadêmicos e na prática regulatória, para avaliação e comparação de eficiência, bem como apresentadas suas principais vantagens e desvantagens. Apresentar-se-á uma discussão sobre quais modelos regulatórios permitem o uso do benchmarking como ferramenta auxiliar na decisão e uma proposta de uso para o cálculo do fator “x”, utilizando os métodos da Análise Estocástica de Fronteira (SFA) e a Análise Envoltória de Dados (DEA). Ao final, a aplicação do modelo proposto, em estudo de caso com concessionárias de rodovias federais brasileiras, permitirá avaliar a aplicabilidade da ferramenta. O objetivo do benchmarking como ferramenta regulatória é incentivar a inovação e promover, artificialmente, a concorrência entre empresas em mercados naturalmente monopolistas...

Benchmarking para empresas de software

Lopes, Fabrício Paulo
Fonte: Florianópolis, SC Publicador: Florianópolis, SC
Tipo: Dissertação de Mestrado Formato: 1 v.| grafs.
POR
Relevância na Pesquisa
36.26%
Dissertação [mestrado) - Universidade Federal de Santa Catarina, Centro Tecnológico. Programa de Pós-Graduação em Engenharia de Produção.; A indústria de software tornou-se, em apenas algumas décadas de existência, um setor vital para o mundo. Porém, os problemas pelos quais teve que passar, principalmente relacionados à qualidade de seus produtos e processos, fizeram surgir diversos modelos e normas para a disseminação de melhores práticas de engenharia de software, iniciativas e estudos em busca da qualidade, sempre focados mais nos aspectos técnicos e pouco nos aspectos empresariais. O presente trabalho teve como objetivo o desenvolvimento de um método para realização de benchmarking em empresas da indústria de software, consistindo num processo de avaliação por indicadores de práticas e resultados (performance) e num modelo de relatório de análise de resultados. O método baseia-se em melhores práticas referenciadas em normas e modelos do setor de software, que tratam sobre engenharia e qualidade de produtos e processos de software, bem como em indicadores de gestão organizacional, de projetos, de inovação e de qualidade, adaptados dos métodos Benchstar e Benchmarking Industrial, amplamente utilizados pelo Instituto Euvaldo Lodi de Santa Catarina (IEL/SC) em indústrias tradicionais. O modelo de ferramenta desenvolvido foi aplicado...

Aplicação e análise das ferramentas benchmarking enxuto e mapeamento do fluxo de valor

Dal Forno, Ana Julia
Fonte: Florianópolis, SC Publicador: Florianópolis, SC
Tipo: Dissertação de Mestrado Formato: 144 f.| ils., grafs., tabs.
POR
Relevância na Pesquisa
36.38%
Dissertação (mestrado) - Universidade Federal de Santa Catarina, Centro Tecnológico. Programa de Pós-Graduação em Engenharia de Produção.; Para o diagnóstico dos sistemas produtivos há os métodos de Mapeamento de Fluxo de Valor (MFV) e Benchmarking Enxuto (BME), este desenvolvido pelo Laboratório de Simulação de Sistemas de Produção (LSSP) da Universidade Federal de Santa Catarina (UFSC). Este trabalho tem por objetivo descrever a aplicação desses dois métodos em três empresas de Santa Catarina, de forma a analisar e sugerir possíveis melhorias e integrações entre eles. Inicialmente, as empresas e seus sistemas produtivos são apresentados, com foco no detalhamento do setor objeto dos estudos de caso. Na seqüência, são apresentados o MFV realizado para o estado atual em que se encontrava o setor e o MFV proposto, o estado futuro. Em seguida, faz-se a aplicação do BME, com a determinação dos seus pontos fortes e fracos, identificados a partir da análise das práticas e performance das variáveis Demanda, Produto, PCP e Chão de Fábrica. A partir da aplicação do MFV e do BME nessas três empresas, identificou-se que, de modo geral, o primeiro método foca-se no processo operacional, enquanto o BME direciona de forma estratégica dados agregados resultantes da discussão do grupo multidisciplinar. Através das aplicações pôde-se concluir que os métodos apresentaram-se complementares...

Benchmarking spliced alignment programs including Spaln2, an extended version of Spaln that incorporates additional species-specific features

Iwata, Hiroaki; Gotoh, Osamu
Fonte: Oxford University Press Publicador: Oxford University Press
Tipo: Artigo de Revista Científica
EN
Relevância na Pesquisa
36.11%
Spliced alignment plays a central role in the precise identification of eukaryotic gene structures. Even though many spliced alignment programs have been developed, recent rapid progress in DNA sequencing technologies demands further improvements in software tools. Benchmarking algorithms under various conditions is an indispensable task for the development of better software; however, there is a dire lack of appropriate datasets usable for benchmarking spliced alignment programs. In this study, we have constructed two types of datasets: simulated sequence datasets and actual cross-species datasets. The datasets are designed to correspond to various real situations, i.e. divergent eukaryotic species, different types of reference sequences, and the wide divergence between query and target sequences. In addition, we have developed an extended version of our program Spaln, which incorporates two additional features to the scoring scheme of the original version, and examined this extended version, Spaln2, together with the original Spaln and other representative aligners based on our benchmark datasets. Although the effects of the modifications are not individually striking, Spaln2 is consistently most accurate and reasonably fast in most practical cases...

Benchmarking Analysis of the Electricity Distribution Sector in the Latin American and Caribbean Region

World Bank
Fonte: Washington, DC Publicador: Washington, DC
EN_US
Relevância na Pesquisa
46.35%
Benchmarking the electricity distribution segment in the Latin American and Caribbean Region (LCR) is a means of providing countries and utilities with a point of reference regarding their performance. The objective of this report is to fill in the knowledge gaps that exist regarding the status of electricity distribution by benchmarking utility performance at the regional, country, and utility level. This report serves as a standard reference for and defines good and poor electricity distribution performance in Latin America and the Caribbean. Considering the changes that have shaped the power sector during the last decade, this benchmarking report provides country and utility level direction and a framework of comparison for identifying where they stand in relation to the others, detecting their strengths and weaknesses, and setting goals for improvement. The purpose of benchmarking the power sector is to provide a detailed description of the electricity distribution segment in the LCR and to identify and rank the best performers in the region. This report is designed to be solely factual...

Automated methods of predicting the function of biological sequences using GO and BLAST

Jones, C.; Baumann, U.; Brown, A.
Fonte: BioMed Central Ltd. Publicador: BioMed Central Ltd.
Tipo: Artigo de Revista Científica
Publicado em //2005 EN
Relevância na Pesquisa
36.44%
Background With the exponential increase in genomic sequence data there is a need to develop automated approaches to deducing the biological functions of novel sequences with high accuracy. Our aim is to demonstrate how accuracy benchmarking can be used in a decision-making process evaluating competing designs of biological function predictors. We utilise the Gene Ontology, GO, a directed acyclic graph of functional terms, to annotate sequences with functional information describing their biological context. Initially we examine the effect on accuracy scores of increasing the allowed distance between predicted and a test set of curator assigned terms. Next we evaluate several annotator methods using accuracy benchmarking. Given an unannotated sequence we use the Basic Local Alignment Search Tool, BLAST, to find similar sequences that have already been assigned GO terms by curators. A number of methods were developed that utilise terms associated with the best five matching sequences. These methods were compared against a benchmark method of simply using terms associated with the best BLAST-matched sequence (best BLAST approach). Results The precision and recall of estimates increases rapidly as the amount of distance permitted between a predicted term and a correct term assignment increases. Accuracy benchmarking allows a comparison of annotation methods. A covering graph approach performs poorly...

Risk models for benchmarking severe perineal tears during vaginal childbirth: A cross-sectional study of Public Hospitals in South Australia, 2002-08

Baghurst, P.; Antoniou, G.
Fonte: Blackwell Publishing Ltd Publicador: Blackwell Publishing Ltd
Tipo: Artigo de Revista Científica
Publicado em //2012 EN
Relevância na Pesquisa
36%
Background: The incidence of third- and fourth-degree perineal tears during vaginal childbirth is being increasingly used as an indicator of the safety and quality of maternity health care services. In order to make fair comparisons across hospitals it may be necessary to estimate a probability of severe perineal tears for every woman, taking into account her risk profile. Methods: Logistic regression analysis was used to estimate the probabilities of third- and fourth-degree tears (n = 1582; 2.4%) in 65 598 vaginal births in publicly funded hospitals in South Australia, 2002–08. Results: Maternal age ≥25 years, primiparity, instrument assistance, Asian or African ethnicity, shoulder dystocia and increasing birthweight were all identified as factors that are associated with an increased risk of perineal tears. In parous women, episiotomy, with or without instrument assistance, was associated with more tears; but among nulliparous women, episiotomy was associated with significantly fewer tears when forceps assistance was required, and showed little or no association with tearing in vacuum-assisted or unassisted (spontaneous) births. Conclusion: The probabilities of severe perineal tears in first-time mothers giving birth to a term singleton with cephalic presentation...

Benchmarking and performance metrics for a defense distribution depot

Anderson, John C.; Scott, Clifford G.
Fonte: Monterey, California. Naval Postgraduate School Publicador: Monterey, California. Naval Postgraduate School
Tipo: Tese de Doutorado Formato: x, 72 p.;28 cm.
EN_US
Relevância na Pesquisa
36.19%
Approved for public release; distribution is unlimited; Department of Defense logistics activities are under increasing pressure to reduce their cost of operations. Defense Logistics Agency's response to this challenge is to reduce costs through competition--16 of 22 Defense Distribution Depots will be competed in the near future. Defense Distribution Depot San Diego (DDDC), facing this competition, must assess its relative competitiveness with respect to commercial industry. However, DDDC lacks performance metrics and measurement methods necessary to effectively measure its performance for comparison. The purpose of our thesis is threefold: to identify performance measures, measurement methods, and uses of performance measures by leaders in the physical distribution industry; to determine the depot's competitive position by quantifying the gap in performance using the performance metrics identified; and to identify the qualitative factors contributing to the gap in performance between the depot and commercial firms. We employ benchmarking methodology to argue that there is a significant gap in performance between DDDC and commercial distribution firms. We quantify the gap and discuss the qualitative factors contributing to it. We conclude with recommended productivity performance indicators for implementation at DDDC; http://www.archive.org/details/benchmarkingperf00ande; Lieutenant Commander...

Monitoring and Evaluating Projects : A Step-by-Step Primer on Monitoring, Benchmarking, and Impact Evaluation

Grun, Rebekka E.
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Publications & Research :: Working Paper; Publications & Research
ENGLISH; EN_US
Relevância na Pesquisa
36.19%
This paper attempts to be a practical step-by-step guide to prepare and carry out benchmarking and impact analyses of projects. It's purpose is to attempt to present analytical tools solidly grounded in economic theory all while focusing on the practical questions of evaluations. Little space is given to theory, in order to spend more time on the actual steps involved, trying to make this paper as easy-to-use as possible. The paper is divided in two parts: the first part gives a rationale for quantitative evaluations and provides detailed operative guidance for benchmarking and impact evaluation (Chapter 1-4); and the second part provides templates for the tools needed in an evaluation, such as a data collection checklist, a focus group guide, and an example Terms of Reference (TOR) to subcontract an impact evaluation (Chapter 5).

Multiobjective Optimization Algorithm Benchmarking and Design Under Parameter Uncertainty

LALONDE, NICOLAS
Fonte: Quens University Publicador: Quens University
Tipo: Tese de Doutorado Formato: 5328989 bytes; application/pdf
EN; EN
Relevância na Pesquisa
36%
This research aims to improve our understanding of multiobjective optimization, by comparing the performance of five multiobjective optimization algorithms, and by proposing a new formulation to consider input uncertainty in multiobjective optimization problems. Four deterministic multiobjective optimization algorithms and one probabilistic algorithm were compared: the Weighted Sum, the Adaptive Weighted Sum, the Normal Constraint, the Normal Boundary Intersection methods, and the Nondominated Sorting Genetic Algorithm-II (NSGA-II). The algorithms were compared using six test problems, which included a wide range of optimization problem types (bounded vs. unbounded, constrained vs. unconstrained). Performance metrics used for quantitative comparison were the total run (CPU) time, number of function evaluations, variance in solution distribution, and numbers of dominated and non-optimal solutions. Graphical representations of the resulting Pareto fronts were also presented. No single method outperformed the others for all performance metrics, and the two different classes of algorithms were effective for different types of problems. NSGA-II did not effectively solve problems involving unbounded design variables or equality constraints. On the other hand...

Benchmarking flexible job-shop scheduling and control systems

Trentesaux, Damien; Pach, Cyrille; Bekrar, Abdelghani; Sallez, Yves; Berger, Thierry; Thérèse, Bonte; Leitão, Paulo; Barbosa, José
Fonte: Elsevier Publicador: Elsevier
Tipo: Artigo de Revista Científica
ENG
Relevância na Pesquisa
36.11%
Benchmarking is comparing the output of different systems for a given set of input data in order to improve the system’s performance. Faced with the lack of realistic and operational benchmarks that can be used for testing optimization methods and control systems in flexible systems, this paper proposes a benchmark system based on a real production cell. A three-step method is presented: data preparation, experimentation, and reporting. This benchmark allows the evaluation of static optimization performances using traditional operation research tools and the evaluation of control system's robustness faced with unexpected events.

Chemistry in Disks. IV. Benchmarking gas-grain chemical models with surface reactions

Semenov, D.; Hersant, F.; Wakelam, V.; Dutrey, A.; Chapillon, E.; Guilloteau, St.; Henning, Th.; Launhardt, R.; Pietu, V.; Schreyer, K.
Fonte: Universidade Cornell Publicador: Universidade Cornell
Tipo: Artigo de Revista Científica
Publicado em 14/07/2010
Relevância na Pesquisa
36%
Abridged: We detail and benchmark two sophisticated chemical models developed by the Heidelberg and Bordeaux astrochemistry groups. The main goal of this study is to elaborate on a few well-described tests for state-of-the-art astrochemical codes covering a range of physical conditions and chemical processes, in particular those aimed at constraining current and future interferometric observations of protoplanetary disks. We consider three physical models: a cold molecular cloud core, a hot core, and an outer region of a T Tauri disk. Our chemical network (for both models) is based on the original gas-phase osu_03_2008 ratefile and includes gas-grain interactions and a set of surface reactions for the H-, O-, C-, S-, and N-bearing molecules. The benchmarking is performed with the increasing complexity of the considered processes: (1) the pure gas-phase chemistry, (2) the gas-phase chemistry with accretion and desorption, and (3) the full gas-grain model with surface reactions. Using atomic initial abundances with heavily depleted metals and hydrogen in its molecular form, the chemical evolution is modeled within 10^9 years. The time-dependent abundances calculated with the two chemical models are essentially the same for all considered physical cases and for all species...

Benchmarking the Calculation of Stochastic Heating and Emissivity of Dust Grains in the Context of Radiative Transfer Simulations

Camps, Peter; Misselt, Karl; Bianchi, Simone; Lunttila, Tuomas; Pinte, Christophe; Natale, Giovanni; Juvela, Mika; Fischera, Joerg; Fitzgerald, Michael P.; Gordon, Karl; Baes, Maarten; Steinacker, Juergen
Fonte: Universidade Cornell Publicador: Universidade Cornell
Tipo: Artigo de Revista Científica
Publicado em 17/06/2015
Relevância na Pesquisa
36%
We define an appropriate problem for benchmarking dust emissivity calculations in the context of radiative transfer (RT) simulations, specifically including the emission from stochastically heated dust grains. Our aim is to provide a self-contained guide for implementors of such functionality, and to offer insights in the effects of the various approximations and heuristics implemented by the participating codes to accelerate the calculations. The benchmark problem definition includes the optical and calorimetric material properties, and the grain size distributions, for a typical astronomical dust mixture with silicate, graphite and PAH components; a series of analytically defined radiation fields to which the dust population is to be exposed; and instructions for the desired output. We process this problem using six RT codes participating in this benchmark effort, and compare the results to a reference solution computed with the publicly available dust emission code DustEM. The participating codes implement different heuristics to keep the calculation time at an acceptable level. We study the effects of these mechanisms on the calculated solutions, and report on the level of (dis)agreement between the participating codes. For all but the most extreme input fields...

SMaSH: A Benchmarking Toolkit for Human Genome Variant Calling

Talwalkar, Ameet; Liptrap, Jesse; Newcomb, Julie; Hartl, Christopher; Terhorst, Jonathan; Curtis, Kristal; Bresler, Ma'ayan; Song, Yun S.; Jordan, Michael I.; Patterson, David
Fonte: Universidade Cornell Publicador: Universidade Cornell
Tipo: Artigo de Revista Científica
Relevância na Pesquisa
36.4%
Motivation: Computational methods are essential to extract actionable information from raw sequencing data, and to thus fulfill the promise of next-generation sequencing technology. Unfortunately, computational tools developed to call variants from human sequencing data disagree on many of their predictions, and current methods to evaluate accuracy and computational performance are ad-hoc and incomplete. Agreement on benchmarking variant calling methods would stimulate development of genomic processing tools and facilitate communication among researchers. Results: We propose SMaSH, a benchmarking methodology for evaluating human genome variant calling algorithms. We generate synthetic datasets, organize and interpret a wide range of existing benchmarking data for real genomes, and propose a set of accuracy and computational performance metrics for evaluating variant calling methods on this benchmarking data. Moreover, we illustrate the utility of SMaSH to evaluate the performance of some leading single nucleotide polymorphism (SNP), indel, and structural variant calling algorithms. Availability: We provide free and open access online to the SMaSH toolkit, along with detailed documentation, at smash.cs.berkeley.edu.

Reference Models and Incentive Regulation of Electricity Distribution Networks: An Evaluation of Sweden?s Network Performance Assessment Model (NPAM)

Jamasb, Tooraj; Pollitt, Michael G.
Fonte: Faculty of Economics, University of Cambridge, UK Publicador: Faculty of Economics, University of Cambridge, UK
Tipo: Trabalho em Andamento
EN
Relevância na Pesquisa
36.31%
The world-wide electricity sector reforms have led to a search for alternative and innovative approaches to regulation to promote efficiency improvement in the natural monopoly electricity networks. A number of countries have used incentive regulation models based on efficiency benchmarking of the electricity network utilities. While most regulators have opted adopted parametric and non-parametric frontier-based methods of benchmarking some have used engineering designed ?reference firm? or ?norm? models for the purpose. This paper examines the incentive properties and other related aspects of the norm model NPAM used in regulation of distribution networks in Sweden and compares these with those of frontier-based benchmarking methods. We identify a number of important differences between the two approaches to regulation benchmarking that are not readily apparent and discuss their ramifications for the regulatory objectives and process.

Benchmarking and Regulation of Electricity Transmission and Distribution Utilities: Lessons from International Experience

Jamasb, Tooraj; Pollitt, Michael G.
Fonte: Universidade de Cambridge Publicador: Universidade de Cambridge
Tipo: Trabalho em Andamento Formato: 204151 bytes; application/pdf; application/pdf
EN_GB
Relevância na Pesquisa
46.41%
Since the early 1980's, many countries have implemented electricity sector reform, many of which have bundled generation, transmission, distribution and supply activities, and have introduced competition in generation and supply. An increasing number of countries are also adopting incentive regulation to promote efficiency improvement in the natural monopoly activities - transmission and distribution. Incentive regulation almost invariably involves benchmarking or comparison of actual vs. some reference performance. This paper reviews the main approaches to incentive regulation and discusses various benchmarking methods. We also present the finding of a survey of the use of benchmarking methods in the OECD and few other countries. Our survey finds a variety of methods used by the electricity regulators although with a notable preference for the non-parametric methods. We then draw conclusions based on the finding of the survey highlighting the main outstanding issues and lessons for best practice implementation of benchmarking in electricity regulation.

International Benchmarking and Yardstick Regulation: An Application to European Electricity Utilities

Jamasb, Tooraj; Pollitt, Michael G.
Fonte: Universidade de Cambridge Publicador: Universidade de Cambridge
Tipo: Trabalho em Andamento Formato: 130097 bytes; application/pdf; application/pdf
EN_GB
Relevância na Pesquisa
46.28%
Due to a shortage of data and increased international mergers, national energy regulators are looking to international benchmarking analyses for help in setting price controls within incentive regulation. We present an international benchmarking study of 63 regional electricity distribution utilities in 6 European countries that aims to illustrate the methodological and data issues encountered in the use of international benchmarking for utility regulation. The study examines the effect of the choice of benchmarking methods using DAE, COLS and SFA models. We discuss what problems of international benchmarking are highlighted by the study and how they can be overcome.

A Benchmarking assessment of known visual cryptography algorithms

Walden, Disa
Fonte: Rochester Instituto de Tecnologia Publicador: Rochester Instituto de Tecnologia
Tipo: Tese de Doutorado
EN_US
Relevância na Pesquisa
36.11%
With the growth of digital media, it is becoming more prevalent to find a method to protect the security of that media. An effective method for securely transmitting images is found in the field of Visual Cryptography. While this method is effective for securely transmitting images, many methods have been developed since the first algorithm was proposed in 1994 by Naor and Shamir. A benchmarking scheme is proposed to give the algorithm capabilities, understand the implementation method, evaluate the algorithm development, and provide image reconstruction information. Additionally, the algorithms are ranked according to a Visual Cryptography standard. This would allow an easy way to differentiate between algorithms and determine the ideal algorithm for a given task or project.

Benchmarking de Escolas de Governo do Brasil: Proposta de Melhoria para a Escola de Serviço Público do Estado da Paraíba – ESPEP; BENCHMARKING OF GOVERNMENT SCHOOLS IN BRAZIL: PROPOSED IMPROVEMENTS TO ESCOLA DE SERVIÇO PÚBLICO DO ESTADO DA PARAÍBA – ESPEP; BENCHMARKING OF GOVERNMENT SCHOOLS IN BRAZIL: PROPOSED IMPROVEMENTS TO ESCOLA DE SERVIÇO PÚBLICO DO ESTADO DA PARAÍBA – ESPEP

Aires, Renan Felinto de Farias; UFRN; Ayres, Kátia Virgínia; UFPB; Salgado, Camila Cristina Rodrigues; UFRN; Valentim Neto, Adauto José; UFRN
Fonte: Universidade Federal Fluminense - LATEC Publicador: Universidade Federal Fluminense - LATEC
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; ; ; Formato: application/pdf
Publicado em 23/01/2013 POR
Relevância na Pesquisa
36.43%
A sobrevivência das organizações no mercado atual depende cada vez mais da capacidade que elas têm de acompanhar as mudanças do ambiente. A busca pelo aperfeiçoamento dos processos e por melhores práticas de gestão podem gerar resultados competitivos inquestionáveis, inclusive em organizações públicas. Nesse sentido, tem-se o Benchmarking que se caracteriza como um processo contínuo de análise das melhores práticas e dos melhores métodos que resultarão em um desempenho superior. O presente estudo teve como objetivo realizar o benchmarking nas escolas de governo do Brasil visando à melhoria das práticas da Escola de Serviço Público do Estado da Paraíba – ESPEP. Este artigo, de natureza aplicada e descritiva, segue com o levantamento de dados acerca das escolas de governo do Brasil e se utiliza de pesquisa bibliográfica em revistas, periódicos, artigos científicos e nos próprios websites das escolas de 22 estados brasileiros, além da Escola Nacional de Administração Pública – ENAP. A análise dos dados coletados das melhores práticas das escolas de governos do país foi feita com base nos seguintes aspectos: cursos oferecidos; modalidades de ensino; interatividade; e iniciativas, programas e ações. Os resultados foram apresentados na forma de propostas de melhoria (planos de ação) para cada um dos aspectos...